BLI's Customer Response

Regional CIO, Central East LHIN

"Patient-Flow.net has methods and tools which enable us to rapidly visualize, assess, and refine our processes from an end-to-end perspective."

Director, Client Services, Scarborough CCAC

"We were delighted with the results of our recent project with Patient-Flow.net focused on driving improved efficiency and effectiveness in our Intake Process. The consulting team delivered high value results exceeding both their commitments and our expectations".

Telco - Chief Operating Officer

"The Patient-Flow team have helped us define/quantify the specific bottlenecks in our discharge process and have provided pragmatic solutions and implementation support to us.

"A 45% reduction in unit cost combined with an over 50% reduction cycle time are certainly impressive results. Achieving those results over a span of 4 weeks with a design that can be taken to market within 60 days, with a minimum of investment, make your efforts truly exceptional!".

Director, Supply Chain Operations

"The project was of terrific value in both the analysis and the ongoing cost management. This is the only tool I've seen to date which fully integrates quality metrics and demonstrates their integral relationship with the flow. Your customization to our environment and the power of the calculations makes this the best flow management tool I've seen".

VP Supply Chain, Financial Operations

“Over the past few months we have been using Best Logix SCO on two major lines of business: the procurement to payment process and the revenue collection process. The results have been an eye opener to all interested parties".

International Bank - General Manager

"Exposure to many fundamental differences between the current business process and the new ERP system's process in the handling of mortgage renewals. Not realizing the magnitude of the change until a later date may have proved disastrous".

Communications - VP Operations

"We found the whole exercise a very humbling experience in that we thought we knew all the ins and outs of our costs and processes… this was most revealing".